In the hotel industry, the first impression is essential. Maintaining the cleanliness and doing on time mold inspection of the hotel plays a significant role in giving clients and customers an extraordinary experience. In addition, satisfied customers will always come back and perhaps could spread the word. Hygiene in hotels is the top priority of every guest, so prior to checking in, guests would look for reviews, either positive or negative. Just imagine the horror if someone will give “dirty” feedback for your hotel; it would surely affect your business. Here are housekeeping tips and their importance in the hotel industry:
Cleanliness is the normal expectation of guests upon entering a hotel. Nobody wants to be greeted with dirty furniture and blemished sheets. Keeping every corner clean is a serious task. International hotels should follow certain standards to keep their rooms and facilities clean and mess-free. It is the housekeeper’s role to maintain cleanliness such as keeping the rooms tidy, ensuring the public area and bathrooms free from mold, making sure that beddings are clean, and organizing toiletries in the room. Most, if not all, guests and customers will demand high-quality standards in cleanliness because that is expected. Because cleanliness creates the first impression of every hotel, it is always best to win the customer’s satisfaction by having thorough housekeeping. Make sure that there is no negative feedback regarding the cleanliness of your hotel to retain its reputation.
Additional Housekeeping Services
Aside from maintaining the room clean and tidy, thorough housekeeping also includes the extra mile you do for your guests. Additional services may include dry cleaning and ironing clothes, polishing shoes, and doing laundry. Hotel guests may encounter circumstances that are out of their control such as spilling beverages over their business suits. Also, guests with children will really appreciate a laundry service. Travelers don’t have the luxury of time to iron or wash clothes, so it would give them added comfort if your housekeeping offers these add-ons. Surely, guests will recommend your hotel if you make their stay comfortable and convenient.
It is the housekeeper’s responsibility to assure that everything is in order when guests check in and check out from the hotel. Checking on the hotel room’s appliances is just as important as cleaning the room. Refrigerators, microwave, television and some other appliances should be proven working prior to guests’ check-ins. Checking on these things will surely make your customers feel that your hotel is well prepared. Also, you can also avoid complaints and calls for repair every now and then.
Appealing Hotel Rooms
Thorough housekeeping also includes making sure that the rooms are not just clean but also pleasing. Usually, guests stay in hotels because of work; you can help them feel at home. Improve their overall experience by creating a relaxing, soothing atmosphere. Follow a neutral color scheme in every room and lighten the room’s mood by placing flowers on tables. Attract first-time and repeat guests by offering them beyond their expectations.