After delay...Memories open for business

by: Ashley Penn, News Reporter

Memories Grand Bahama, a newly reconstructed beachfront property that now occupies the former Reef Hotel establishment has opened its doors after experiencing a delay last month.

The resort, which had reportedly opened its public facilities from the start of this month is anticipated to operate at 100 percent occupancy as 700 guests are expected on island this weekend.

Despite setbacks incurred during the construction stages of the hotel, Ministry of Tourism General Manager, Betty Bethel, said she is pleased to see the project near its completion after much effort.

" The flights are coming in full and this weekend we are expecting over 700 guests at Memories alone, we are very excited about that because the bedrooms are open, all of the public facilities are open. All of the restaurants are open except one,"  she said.

Bethel also noted that not only is the hotel occupied with a great deal of guests, but they are seeking to utilize tours and other services to further explore the possibilities on the island.

" In our observations, everyone is having a good time, the beaches are full, the pool area and the swim up bar and the comments are very positive. A lot of the guests are spending a lot of money on land and sea tours. The traditional thinking is all-inclusive guests don't venture outside of the properties but this is a totally different scenario,"  she added.

" These guests are adventurous types, they love exploring and they love tours and attractions and they spend very heavily in those areas and weâ re seeing the results of that,"  Bethel continued.

The all-inclusive resort currently employs 500 people and will have all rooms online in time for Valentine's Day.

However, she noted that although the grand project has experienced its fair share of setbacks, she is cautiously hyped with major accomplishments, but noted that presenting a proper tourism product was the main focus.

" We're elated. We see that our labor has not been in vein it has been a long road but we wanted to get it right because we knew that we had one opportunity to get it right and make sure that the tourist want to come back,"  Bethel added.

She went on to say, "Its not about a one time offer, we want to generate repeat visitors to Grand Bahama and so by the time the eight cities out of the U.S. come on stream, we would have gotten it just as we wanted and we know that we would be offering a superior product with superior customer service." 

Memories Grand Bahama is in the planning stages of its official opening, which is set for sometime next month.

Steve B posted on: Tuesday, March 04, 2014 10:14 PM


I used to come and stay at the Atlantic Beach hotel .My wife and I would go visit the Princess Hotel and casino and International market( this property as I understand was left abandoned by a greedy owner after the Hurricane. We just recently came back from Memories and it appears to me that there are greedy owners here also i.e. Sunwing and Blue Diamond. When you advertise a 4.5 to 5 star resort and deliver a 3.5 to 4 star visitors should be compensated until you reach your advertised level. How can you advertise 3 a la carte restaurants and deliver 1. They continued to have visitors come down knowing that facilities were not fully operating.That to me represents greed and lack of looking at the big picture of spreading the word of new first class resort in Freeport. I thought that maybe the prices were going to go up after the initial bunch of flights were to come in ; but , this will not happen as this resort is not worth more than is initial price charged. Memories please get input from your customers and your employees and make this place into the 5 star resort you advertise.

shirl posted on: Monday, March 03, 2014 5:21 PM


I stayed at the Memories Grand Bahamas on Feb 8 for a week. Your island is beautiful but this hotel was not ready to open and it showed. I had cold water and cold food. While preparing for a wedding at this resort the power went out! Not good. Yet the worst thing that will stay with me is not that these things occurred but how nonchalant the staff was about it. No understanding or offers of compensation, just blank stares. Will not be returning.

posted on: Tuesday, February 18, 2014 6:32 PM


Is open for business, barely! My understanding is that a lawyer is in the process of filing a class action suit against Sunwing. Just a word of advise, MGB and Sunwing may want to start paying attention to what the travelers are saying instead of looking the other way. People want answers...the lack of running water and cold buffet food they might be able to get passed but Sunwing and Memories really need to start responding to their lifeline...the people. Check out the Open Memories Grand Bahama has over 1000 comments posted and unfortunately 90% of them are not good. Unfortunately I'm not sure how long this "resort" will last, when you start annoying thousands of cold Canadians...they talk. Good luck MGB...

posted on: Monday, February 17, 2014 5:35 PM


"No matter how poor the service and how shoddy the taxi cabs are, you can't deny that we have the most beautiful beaches anywhere." Now that certainly isn't promoting GB. Service can make or break a vacation and since you have admitted service is poor, and I agree, beautiful beaches mean nothing. Shoddy taxi's, not going to appeal to a tourist either. Keep beaches safe first you have to keep them clean. One more point, better get crime under control. As far as those beautiful beaches I have been to Turks and Caicos and those beaches far surpass those on GB. Even some of the Out Islands have the most beautiful beaches. GB is really not a secret but lately not getting very good reviews.

Love Grand Bahama posted on: Friday, February 14, 2014 7:26 PM


No matter how poor the service and how shoddy the taxi cabs are, you can't deny that we have the most beautiful beaches anywhere. Just keep the beaches safe and you will get return visitors. Not Hawaii, not California, not Florida, not anywhere but keep reminding the visitors of their good fortune to experience these shores. Remember, Grand Bahama is still the best kept secret anywhere!!!!

posted on: Friday, February 14, 2014 7:20 PM


I've tried all week to get a LOCAL phone number for the hotel to book a meeting room. anybody have a LOCAL number that works?

The Nemetchek's - Canada posted on: Friday, February 14, 2014 3:07 AM


We are scheduled to arrive on March 1st and can't wait...haven't been to Bahamas yet and are very excited. Celebrating our 10th Anniversary Bahamas style.

posted on: Thursday, February 13, 2014 11:49 PM


I am in San Antonio TX and I agree with the prior comment bring back the old glory days to Freeport.

posted on: Thursday, February 13, 2014 7:28 PM


Those days of exciting night life on GB are long gone, Top of the Town, Sandpiper, Connection Room, those were wonderful times.

Jen posted on: Thursday, February 13, 2014 5:35 PM


Its nice that we are getting visitors to the island, however i'm concerned about those visitors returning. On my recent visit to freeport i observed that there really wasn't a lot of attractions left on the island for our guests to experience and enjoy.We need to really think this through as i believe that getting rooms filled is only half the battle. in addition, i observed that the taxi divers were really not consistent with the price of trips to and from the port. I was charged one price going, and another price coming with the same amount of passengers in the vehicle. I'm suggesting someone look into that as i know for a fact this should be regulated. Anybody remember the days of safari lounge,panache, sultant's tent, churchill pub???? these were attractions in themselves and people came to the island just to visit these establishments.

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